Shipping
Upon order confirmation and availability of stocks, most orders placed before 4 pm IST will be shipped on the same day (excluding Sundays and Public holidays) through our shipping partners. In rare cases, the pickup may get delayed during Public holidays/Bandh/Environmental disturbances.
To track your order status, we we will share the tracking details on your registered mail ID/ registered WHATSAPP Number ,once the order has been shipped from our warehouse.Customer can select desired courier .
Delivery time varies based on your location. Ideally, for all metropolitan cities it takes in AIR mode courier it takes 3- days and for other cities it may take upto 3-7 days. The time quoted is the best possible time. It will completely depend upon the courier service to deliver the parcels on time. In case of any delays due to a third-party carrier, we will not be responsible for your losses, if any.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged before accepting your delivery of the goods, please refuse to take delivery of the package, and contact us on +91-9895241319 or mail us on e4emerging@gmail.com mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Cancellation/Returns
A Customer has to inform about the cancellation of the product by writing a mail to contact us on +91-9895241319 or mail us on e4emerging@gmail.com BEFORE the order has been shipped. There won’t be any cancellation if the product has been already shipped.
After the confirmation of the order, If any unexpected shortage of inventory or any other inventory issues or shipping issue arises, we may not be able to ship the product. Your order fully or partially will be auto-canceled and the amount will be refunded to your original source of payment. The Buyer can also request to Buy any other product available on the website.
Our Return Policy lasts for 3 days from the date of receipt of the consignment due to the sensitive nature of the products, if unless mentioned otherwise on the product page. If 3 days have gone by since the product was delivered, a refund or exchange would not be acknowledged, and the Management decision would be final.
Only defective/damaged products will be accepted for returns/refunds.
To return the product, contact us on +91-9895241319 or mail us on e4emerging@gmail.com with your order ID. Our tech team will then inspect the case and understand if the product is faulty and confirm the condition of the product. Upon confirmation from our tech team, the customer support team will contact you for a return, please ship the product back to our office only in original packing. Once we receive the item and upon team confirmation that it arrived in original packing with all the original parts/components/contents/accessories then refund/replacement will be initiated.
Any repair or replacement of defective parts will be charged to the Customer, If the fault is due to accident, misuse, negligence, and willful Damage by the Customer.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
Refund/Replacement
Once your return is received and inspected, we shall process the refund/notify you of the rejection of your refund. In case of a refund, a credit will automatically be made via UPI/NEFT, within 3-5 working days of approval.
If you haven’t received a refund within 3-5 working days, please check with your Credit/Debit Card Company or your Bank. There is often a processing time before a refund is made. In case you still are unsure about your refund, contact us at e4emerging@gmail.com.
Replacement is not acceptable for Raspberry Pi products. Also, if the product is not returned in original packing or it exceeds the return period, replacement request will be cancelled.
For replacement, the customer needs to ship the product back to the office in original packing upon our team confirmation on mail. Replacement shipping costs are not refundable.
In cases where a customer (same email id/same GST number/same contact number) places multiple orders for a product with quantity limits, all extra units will be automatically cancelled.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Authorized Payment Methods:
All payments to be made directly on the website, or via below methods to official EMERGING TECHNOLOGIES bank accounts only.
BANK DETAILS / UPI
Name–EMERGING TECHNOLOGIES.
BANK -ICICI ,Account no – – 248205000060.
Ifsc code – ICIC0002482.
Branch: OLAVAKKODE
CURRENT ACCOUNT.
upi ,google pay–emerging@icici.
Google Pay Or phonepay no-9895241319.
Name -emerging technologies.
SECTION 18 – GOVERNING LAW
These terms of service and any separate agreements whereby we provide you Services shall be governed by and constructed in accordance with the laws of EMERGING TECHNOLOGIES.